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Who we are

Ignite Youth is a charity based in the London Borough of Harrow working with young people aged 11-25. Charity Number 1189771

How we use your information and what we collect

The privacy policy tells you how we, Ignite Youth, will collect and only use your personal data for legitimate interests.

Ignite collects and stores personal data in order:

  1. To establish and record your details as a supporter of Ignite Youth. This processing is necessary for our legitimate interests of managing our supporter base.
  2. To communicate and manage matters relating to Ignite activities such as our newsletter. This processing is necessary for our legitimate interests in running regular appeals, social events, and other aspects relating to the management and fundraising for Ignite Youth. For newsletters and marketing of events sent by email, we always first obtain consent before sending them.
  3. Report to funders the numbers of young people in projects they have funded and the outcomes. This is always anonymised before we share information. This is necessary for our legitimate interests of preparing reports to demonstrate and validate our funded work.
  4. Support the young people at the heart of our charitable mission. This is necessary for our legitimate interests of fulfilling the aims of Ignite Youth.

The personal data is collected directly from you and we do not obtain information about you from other sources other than parents, carers, teachers of social workers who are known to you. The personal data you may provide to us or that is provided to us includes:

Young People: Name, Date of Birth, Address, Emergency Contact, Ethnicity, Religion, Gender.

Supporters: Name, Correspondence Address, Email Address, Phone Number, Bank Account details.

Information Security, Location and Retention:

Information will be stored securely. [Young people’s information is stored on our management information system. Where third party vendors are used, they are always subject to rigorous contractual protections to ensure your personal data is kept safe. Personal data will generally be held in the UK but sometimes we use vendors who may host data in another country even outside of the UK or European Union. In these cases, we ensure that adequate safeguards are in place in accordance with data protection laws, generally by ensuring that model clause contractual protections are in place that have been approved by the UK regulator and European Commission.

Personal Data is held and retained for up to six years. It will only be retained for as long as is necessary for the purpose it was collected for, in accordance with legal requirements and to assist with any potential claims.

Under what circumstances will Ignite Youth contact you?

To respond to requests (such as sending you our newsletter or providing you with any information you have requested or responding to a query) which may involve contacting you by post or email. In relation to newsletters, you can always change your mind and ask not to be contacted at any time by emailing office@igniteyouth.org.uk

What rights do you have?

You have several rights in relation to personal data under data protection laws. We will respond as soon as we can. Generally, this will be within one month from when we receive your request but, if the request is going to take longer to deal with, we will come back to you and let you know.

Rights

What does this mean?

1.       The right to be informed

You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This is why we are providing you with the information in this Privacy Policy. If you have any additional questions, for example regarding transfers and locations of data or our legitimate interests basis, do please get in touch.

2.       The right of access

You have the right to obtain access to your information (if we are processing it), and certain other information (similar to that provided in this Privacy Policy).

This is so you are aware and can check that we are using your information in accordance with data protection law.

3.       The right to rectification

You are entitled to have your information corrected if it is inaccurate or incomplete.

4.       The right to erasure

This is also known as the right to be forgotten and, in simple terms, enables you to request the deletion or removal of your information where there is no compelling reason for us to keep using it. This is not a general right, there are exceptions.

5.       The right to restrict processing

You have rights to ‘block’ or suppress further use of your information. When processing is restricted, we can still store your information, but may not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in future.

6.       The right to data portability

You have rights to obtain and reuse your personal data for your own purposes across different services. This is not a normal scenario for companies of our nature but if you have any questions, you can contact us.

7.       The right to object to processing

You have the right to object to certain types of processing, including processing for direct marketing or where we are relying on our legitimate interests for processing.

8.       The right to lodge a complaint

You have the right to lodge a complaint about the way we handle or process your personal data with your national data protection regulator.

9.       The right to withdraw consent

 

If you have given your consent to anything we do with your personal data, you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal data with your consent up to that point is unlawful). This includes your right to withdraw consent to us using your personal data for marketing purposes.

 

How can you contact us?

If you are unhappy with how we have handled your information or have further questions on the processing of your personal data, contact our director here: Ignite Youth, 1a Headstone Drive, Harrow, Middx HA3 5QX or djohn@igniteyouth.org.uk

If you are unhappy with the response or otherwise wish to make a complaint contact the Information Commissioner's Office  as set out on their website at www.ico.org.uk. 

Call the office on 020 8863 2089 and ask to speak to Donna John or get in touch here.